It has been a while since we have had time to breathe but the lack of blog posts means that we have been inventing new techniques and new handmade earring designs. These new designs are going to send your sales through the roof. We are so excited to be introducing our high quality handmade jewelry created using techniques that are truly revolutionary.
We are working hard to perfect each and every design. We still have to take the photos and post them to our website. We have the catalog pages ready so if you want to get a head start on the competition this season just drop us a note asking for the latest designs to be emailed to you.
On another exciting note we are proud to announce that we have been working with the distinguished artist Lynn Bean and many of her famous artworks have been transformed by the artisans of Copper Reflections into handcrafted jewelry designs that are sure to be at the top of everyone’s Christmas list.
Sorry for this being such a short post but there is still so much work to do. We want to make sure that all our new earrings are ready for the upcoming holiday season. We are also working on the matching handmade bracelets and we will let you know when they are ready.
Every handcrafted jewelry artisan would like to have retail and wholesale jewelry customers remember them as well as their unique art jewelry. The secret to making a lasting impression, and ultimately trust, is simply treating each and every customer as if they are the only customer in the world!
I know it sounds too simple, but think about the people you remember and the reasons why you remember them. Great customer service presented in a sincere manner is so hard to find these days that it becomes memorable.
Every part of modern life has become impersonal from automated bank tellers, automated check outs at the grocery store to internet shopping. There are actually weeks where we do not talk to anyone outside of the family. I find it hard to believe that we are the only ones feeling like this. It has just become an ordinary part of life to spend our time in front of a computer.
Next time you are at a craft show or wholesale jewelry show, when a customer approaches your handmade jewelry booth promise to see them as if they are your only customer and treat them the way you prefer to be treated. You will be amazed at what a simple act of courtesy can accomplish. Your customer will buy handcrafted jewelry from you again and again. Many times customers have said that they came to the show specifically to see our new handmade earrings and handmade bracelets. One of the added benefits is that people will spread the word to their friends as well. Excellent service leads to happy customers who are always your best advertising. Building handmade jewelry customer loyalty can be the key to business success.
A welcoming smile and a sincere hello go a long way towards establishing a positive interaction with your handmade jewelry customer. Listen carefully to what they want and do your best to find the perfect unique gifts whether it is for themselves or for their gift store.
Always ask if there is any other way you can be of help to your customer. Give them your business card with your email address so that they can contact you if they have any other questions or concerns. Let them know that you are always available to help which shows that you appreciate their business.
Many times we have added a small inexpensive item just to say thank you for choosing our unique jewelry. For wholesale jewelry customers we add a few small items for them to give to their own customers to show their appreciation.
Good customers are hard to find and harder to keep in the competitive marketplace today. As a business person you must go the extra mile with superior customer service. Always try to make every handcrafted jewelry customer feel special as if they are your only and best customer.
One of the most important parts of exhibiting your handmade jewelry at craft shows is preparation. Everything needs to come together perfectly for the show to be a success. It takes planning and proper execution that comes only with experience.
Design your handmade jewelry booth for quick and easy set-up and tear-down. Displays that fold together, stack or pack in well fitting boxes will decrease damage and reduce the amount of time needed to pack and unpack. Plastic containers and waterproof covers are a must if you are participating in outdoor craft festivals.
We always displayed our handmade earrings on padded boards or in frames that could be packed as they are with many earrings so we did not have to individually package each pair. We grouped the earrings into sections and included the price so we were ready to start selling handmade jewelry. We covered the entire board with sponge to prevent any damage to the earrings and put into thick plastic bags so just in case an earring fell off it was always in the bottom of the bag. Depending on the booth setup the handmade earrings board had either a hook for hanging or a hinged support for table top.
For handmade bracelets we had wood cases made to hold the bracelets upright perfect for display and easy to pack 20 bracelets at a time. Each tray held a different style of cuff bracelet in the full range of designs. We actually came up with the idea from doing wholesale jewelry shows. Each space was labeled with the handmade bracelet code number to make restocking much easier as well.
Handcrafted necklaces were bulked packed as well in a roll. Get a piece of material that matches your display, velvet is excellent, and make a necklace pad, attach the necklaces with u-pins, set up the distance between each necklace so that it is attractive and then carefully roll the fabric from the top down to pack up. This works well for chains with pendants. Roll from the side for bulkier necklaces.
Handmade rings were displayed in ring trays. There really is not anything better than the standard foam ring displays that are available from wholesale suppliers. Cover the display with sponge and plastic bag for added protection.
During the last hours of the craft show when it slows down, replace any sold items so your handcrafted jewelry displays are full and ready to go for the next show. Handmade earrings, bracelets, necklaces and rings should have their own boxes for extra stock which can be restocked in between shows knowing that your handmade jewelry displays are full. We stapled the bags of the same designs together so it was easy to see which designs were running low.
For many years we traveled to outdoor craft fairs and art festivals. It is a fun and exciting way of life. There were however several times that the weather did not cooperate and quick packing was necessary. By setting up your booth display in a way that items can be packed and unpacked quickly you will not only save time but avoid costly damage to your handmade jewelry. It takes years of experience to learn how to display handmade jewelry at craft shows to make the best impression on your customers.