FAQ: About Copper Reflections Handmade Jewelry

Have questions about our handmade copper jewelry? Discover answers about our protective acrylic finish, jewelry care, adjustable sizing, ordering, shipping from our Vancouver-area workshop, and more. Learn what makes our animal, wildlife, and Indigenous-inspired designs special and find the information you need before choosing your favorite piece.

FAQ: Ordering and Payment

How Do I Order Copper Reflections Jewelry Online or by Phone?

Simply add your favorite pieces to the shopping cart and proceed to checkout. You do not need to register or create an account to purchase our handmade copper jewelry and gifts—just enter your shipping and payment details at checkout. Prefer to order by phone instead of entering your card online? Speak directly with Tony, Jennifer, or Tarik by calling, texting, or messaging us on WhatsApp at +1 (236) 886-5601.

Do You Accept Credit Cards?

Yes, we securely accept all major credit cards through Stripe on our website, and your card details are encrypted and never stored on our servers. For faster checkout, you can also pay with Apple Pay, Google Pay, or Link, or call us at +1 (236) 886-5601 to place your order over the phone.

Shipping and Returns

Where Do You Ship From, How Long Does Shipping Take, and How Much Does It Cost?

All orders ship directly from our family workshop in Greater Vancouver (Maple Ridge), BC, Canada to the United States and Canada. Orders arrive in 5–8 business days (1–2 business days handling plus 4–6 business days tracked transit), and shipping is free on orders over $125. All orders include full tracking from dispatch to delivery, and we charge no restocking fees.

• Standard tracked shipping to the United States: $8.90 USD (Free over $125)
• Standard tracked shipping to Canada: $14.90 CAD (Free over $125)

What Is Your Return Policy?

We want you to love your jewelry and be completely satisfied with our craft. If you are not completely satisfied, you can return unworn items within 30 days of delivery for a full refund or exchange—we cover all return costs if the product shipped is defective. Please see our Returns Policy for full details, or contact us at [email protected] or call/WhatsApp +1 (236) 886-5601 for assistance.

Materials and Safety

Do Your Ear Wires Cause Allergies?

All our ear wires are made from hypoallergenic surgical steel, and all of our jewelry is nickel-free so you can comfortably wear our earrings even if you have sensitive skin. If your skin ever becomes irritated, please stop wearing the piece.

What Is Your Jewelry Made From?

We craft our handmade jewelry and gifts from 99.9% pure copper.

Is Your Jewelry Real Authentic Copper or Plated?

The base of every piece is a solid 99.9% pure copper sheet, not an alloy casting—which is why our bracelets and rings are flexible and adjust comfortably to your wrist or finger. Each pure copper piece has a thin layer of silver plating, is diamond cut by hand to bring out the luster in copper and make the jewelry sparkle, and is protected with 4 layers of clear acrylic finish.

Will Your Jewelry Turn My Skin Green?

Skin turns green when bare copper reacts with sweat and moisture. Because we protect our pieces with 4 layers of clear acrylic finish, your skin touches the protective coating rather than bare copper. Customers love that our copper bracelets and rings do not leave green marks on the skin.

Is It Safe to Wear Copper Earrings?

Yes, copper is a safe metal. We apply 4 layers of protective acrylic finish to both the front and back of our copper earrings so the metal does not oxidize or change color over time. For our handmade copper earrings, we use hypoallergenic surgical steel ear wires designed for sensitive ears, since the ear wires are the part that contacts your skin directly.

Are Magnetic Bracelets Safe for Everyone?

Please consult your doctor before wearing a magnetic bracelet if you have a pacemaker, an insulin pump, another implanted medical device, or if you are pregnant. Always keep magnets away from credit cards and electronics.

Do Your Bracelets and Rings Fit All Sizes?

Yes! Our copper bracelets and rings are open-ended and adjustable. Simply squeeze or widen them gently for a comfortable, custom fit:

• For Rings: Gently adjust to fit ring sizes 7 to 10.5 for a comfortable feel on any finger.
• For Bracelets: Cuffs measure approximately 6.2 inches around and can be gently shaped to fit most wrists.

Care and Craftsmanship

Should I Polish My Copper Jewelry?

No—do not polish. No polishing required! Our copper jewelry does not need polishing because each piece has a thin layer of silver plating protected by 4 layers of quality acrylic finish. Our jewelry is not bare, untreated copper. If you polish it—especially with jewelry cleaners or chemicals—you are not polishing copper; you are stripping and ruining the protective acrylic finish, which cannot be repaired. Simply keep your jewelry away from sweat, water, and chemicals of all kinds (including detergent, soap, and hairspray), and avoid scratches that can remove the finish.

How Do I Take Care of My Copper Jewelry?

Because every piece of our jewelry is protected with 4 layers of quality acrylic finish, no polishing is required. To keep the finish looking brand new, protect your jewelry from moisture, chemicals, and scratches. Read our full Copper Jewelry Care Guide for complete tips.

Can I Wear My Copper Jewelry in Water?

No—please take your jewelry off before showering, swimming, washing hands, exercising, or cleaning. Sweat, water, soap, detergent, hairspray, and hand sanitizer can break down the protective acrylic finish over time. Scratches can also remove the finish and allow the copper underneath to darken, so store each piece in its zip-top plastic bag when not being worn.

How Do You Make Your Handmade Jewelry?

Every piece goes through a meticulous multi-step artisan process, including silver-plating and diamond cutting by hand to bring out the luster in copper and make the jewelry sparkle. Read the full story of our crafting process on our About Us page.

How Long Have You Been in Business?

Copper Reflections is a family-owned business that has been designing and handcrafting artisan copper jewelry since 1985 (for over four decades).

How Are Your Items Packaged?

Every item arrives individually gift-boxed with care, ready for gifting. We never include pricing or paper receipts inside the package, so you can ship gifts directly to your recipient—simply enter their shipping address at checkout.