Shipping & Returns Policy

Last Updated: January 30, 2026

Thank you for visiting and shopping at Copper Reflections. The following terms and conditions constitute our Shipping and Returns Policy.

SECTION 1: SHIPPING POLICY

1. Production & Processing Time

Because our products are handcrafted jewelry and gifts, every piece is made to order.

  • Production Time: Please allow 5 to 7 calendar days (approximately one week) for your order to be created and processed.

  • Shipment Schedule: Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

We ship to addresses within the United States and Canada. Shipping charges for your order will be calculated and displayed as a flat rate at checkout.

Destination Shipping Cost Estimated Transit Time
United States $15.00 USD 10 Business Days
Canada $20.00 CAD 10 Business Days

  • Total Estimated Delivery: Please expect to receive your order in approximately 3 weeks (1 week for production + 2 weeks for shipping).

  • Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in your order shipment, we will contact you via email.

3. Customs, Duties, and Taxes

Copper Reflections is not responsible for any customs and taxes applied to your order. All fees incurred during or after shipping are the customer’s responsibility (e.g., tariffs, taxes).

SECTION 2: RETURNS & REFUNDS POLICY

1. Defective or Damaged Items

We stand behind the quality of our craftsmanship 100%. If you receive a defective item or an item damaged during transit, we are committed to making it right.

  • Reporting Period: You must notify us within 15 days of receiving your order to be eligible for a return or replacement of defective items.

  • Verification: We may request a photo of the defect to confirm the issue and inform future production.

2. Return Shipping Costs

  • Defective Items: If an item is confirmed to be defective or damaged upon arrival, Copper Reflections will cover the return shipping cost. We will provide instructions for returning the item.

  • Standard Returns: For non-defective returns (e.g., change of mind), please contact us for eligibility and instructions.

3. Contact Us

If you have any questions about this Shipping & Returns Policy, please contact us:

Why this version is better for Google:

  1. Clear “Section” Headers: Google’s bots scan for “Shipping Policy” and “Returns Policy.” This text clearly labels them.

  2. Table Format: The shipping rates table is easy for bots (and humans) to read and instantly verifies your data.

  3. Specific Timelines: It explicitly states “5-7 days” and “15 days,” which prevents Google from flagging your account for “Missing or unclear information.”

  4. Professional Disclaimers: It includes the standard “Customs/Duties” and “Holidays” clauses, which give it the “official” legal feel you wanted.